Access Memory snapshot setting
- Click Settings at the bottom of the left menu.
- Select the Troubleshooting tab.
- Scroll to the Memory snapshot section.
Generate a memory snapshot
Click on to create a memory snapshot. ShareGate Desktop will capture the data stored in RAM for the Sharegate.exe process.
A memory snapshot can be requested by our support team to troubleshoot certain types of issues with the application.
It is important to note that ShareGate Desktop takes the protection of your data very seriously.
For more information on customer data and privacy, please see section 6 of the End User License Agreement.