Symptoms
When running a migration to Microsoft 365 while using Insane mode, you get the following error in the Migration report on one or several of your items:
This item was not copied due to a fatal error on an other item. Check for items with error in this report.
Error code
- AZ-048-368
Details
You receive this specific error when the application sends a package to Azure that gets more than 100 errors.
When a package reaches 100 errors, Azure cancels the import process.
The items that are canceled by Azure will have the This item was not copied due to a fatal error on an other item error.
The items that were imported in that package can be found in your Migration report with the actual error.
Start by reviewing your Migration report to troubleshoot the errors. It is possible that your Migration report will show which item is causing the package to fail. If so, you can choose to exclude that item from the copy.
If the Migration report does not show which item is causing the package to fail:
- Retry the migration using Normal mode.
- Retry the migration on a smaller scale.
If you need further help, our Support team will be happy to assist you where they can.
Note: It is possible that some of the items have been migrated anyway, but ShareGate Desktop is unable to know which ones.