Contacting our technical support team

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2 comments

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    Stacey Mcbeth

    It would be really nice if I could call a support line instead of waiting about a week to get my issue resolved

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    Alex

    Hello Stacey,

    We always want to help our customers the best we can. And that includes phone support. Removing phone support without appointments (meeting requests) ensure a better response time for all, and that support is not given at the detriment of other customers.Through this process we can actually increase the quality of our support for the entirety of our customer base. 

    If your issue has changed priority, please reply to the automated confirmation message that you received when you submitted your request form. An agent will be able to reply to you via email in a faster delay. 

    Thank you for your feedback! 

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