In ShareGate Desktop, an orphaned user is a user account that is still referenced by SharePoint (the user exists in the site's user information list) even though the user can't access SharePoint anymore. This could be because the user account has been disabled or deleted from the Active Directory (or Azure Active Directory if you are using Office 365).
In the case of Office 365, an external user can also be an orphaned user because external users have their own account in Azure Active Directory.
Jump to: Clean Orphaned Users
Comments
2 comments
Hello! Can you please expand upon the last paragraph? "In the case of Office 365, an external user can also be an orphaned user because external users have their own account in Azure Active Directory." How does that make the user an orphan in the context of our own tenant? Thanks!
Hi Joy,
The paragraph explains that your external users could become orphaned users just as your normal users in Office 365.
Because the external users are created in Active directory, they could be deleted in AD and still found in the user info list of your SharePoint sites.
This would make them appear as orphaned users in ShareGate Desktop.
I hope this helps.
Please sign in to leave a comment.