Microsoft Azure Import

How can we improve this article?

6 comments

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    Fernando Hunth

    This article contains a note. Part of this note says "If there's no progress over 24 hours, there could be an issue with the queue" 

    I suggest to modify the tool to have a more friendly message and don't get stuck waiting for 24 hours.

  • Avatar
    Alex

    Thank you for your feedback, Fernando! 

    I'll forward the suggestion on a friendlier message to our product team. Feel free to submit it on UserVoice as well, this will allow other users to vote on it, which helps the product team decide what to prioritize in future releases.

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    Ryan Gardner

    Is it possible to stop/delete a job that is hanging at 97%?  I've been unable to get rid of a stale task for over a week.

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    Alex

    Hello Ryan,

    You can stop a running job at any time by going into the Tasks menu, hovering your mouse over the progress circle of the running job, and clicking the Cancel Task icon.

    Hope it helps!

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    Ryan Gardner

    Thanks Alex!

    Since the job was actually completed through Azure and it was just a matter of the Sharegate app hanging onto a task that wouldn't ever complete (I started it over a month ago), I just needed to remove the C:\Users\USERNAME\AppData\Local\Sharegate\userdata\applogs folder and restart the app.

     

    Problem solved!

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    Alex

    Glad to hear it, Ryan! Have a great evening!

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