What is the licence arrangement with your product, is it concurrent users or per seat?
The licenses grant you access to a number of seats. A seat is defined as a specific user on a specific workstation. For example, if you buy a one-seat license, you'll be able to activate ShareGate Desktop for one user on one computer only. However, the license can be transferred from one user to another (see this how-to guide on our blog).
Here is a Licensing Walkthrough article to help you better understand our licensing model.
Is there a limit on the data I can migrate?
ShareGate Desktop offers unlimited data migration, so no charge per GB. However, each license is associated to one of your customers.
How many companies can we migrate with the same license?
Just one, as we do not offer a consultant license.
ShareGate Desktop works on a one-client-per-license model; therefore, you must purchase a new license for each one of your clients. Think about it as paying for the Support and Maintenance for each customer.
It's perfectly fine for you to help them set up their environment, but ultimately, they must purchase it directly from ShareGate Desktop or from you. In other words, it would go against our EULA to use an internal license for managing different clients' environments.
Do you offer a consulting license?
We do not.
Our product's main focus is to help IT admins move to the cloud, gain visibility, and keep control of their Office 365 and SharePoint environments.
Do I have the right to use ‘my’ license for SharePoint migrations in customer tenants?
If you own a ShareGate Desktop license, that license must only be used for your company's internal projects. If you are working on clients' projects, each of them must own their own license.
Do you offer NFR partner demo licenses we can use to learn your product and do demos with clients?
We recommend you sign up for the trial with your customer's domain email in order to avoid having to request an extension each time.
If you need an extension of the trial, please email email@example.com with the license key in question and our sales team will extend it for the time you need to finish a project.
Why do I need to provide you with my client's details to get a quote or process an order?
Because of our licensing model, which works as a one-client-per-license model. That is why we require each opportunity and quote to be associated to your end-user. We do not reach out to them but are hoping they will become ShareGate Desktop customers once you transfer them the license.
Do you have a Partner Program?
We do not have a partner program; however, we offer all the help and support you need to carry out your client's projects!
You may also resell ShareGate Desktop through our local distributors and receive a reseller discount for all new and renewal orders.
How do I become a reseller?
Before placing an order via a distributor, you must have an active account with them. If you do not already have one, you can email our main contact to get set up. Any and all commissions and discounts must be dealt solely with the distributor. ShareGate Desktop will not be involved or be a party to any business transaction between the consultant and the Distributor.
Based on your company’s Headquarter location, you may order a ShareGate Desktop subscription via the below Distributors: