FAQ Channel Sales: Distributors, Resellers & Consultants – ShareGate Desktop

Index

What is the license arrangement with your product, is it concurrent users or per seat?

Is there a limit on the data I can migrate?

Do you offer a consultant license?

Do I have the right to use my license for SharePoint migrations in customer tenants?

Do you offer NFR partner demo licenses we can use to learn your product and do demos with clients?

Why do I need to provide you with my client's details?

Do you have a Partner Program?

How do I become a reseller?

What is the license arrangement with your product, is it concurrent users or per seat?

Here is a Licensing Walkthrough article to help you better understand our licensing model.

Is there a limit on the data I can migrate?

ShareGate Productivity subscription offers unlimited data migration, so no charge per GB. However, each license is associated with only one of your customers.

Do you offer a consultant license?

We do not offer a consultant license. A license acquired under your company’s name can only be used within your organization.

ShareGate Productivity subscription works on a one-client-per-license model; therefore, you must purchase a new license for each one of your clients. Think about it as paying for the Support and Maintenance for each customer.

It's alright if you help them set up their environment, but ultimately they must purchase it directly from ShareGate or from you. In other words, it would go against our EULA to use an internal license for managing different client environments and would lead to the immediate suspension of your license.

Our product's main focus is to help IT admins move to the cloud, gain visibility, and keep control of their Microsoft 365 and SharePoint environments.

Do I have the right to use my license for SharePoint migrations in customer tenants?

If you own a ShareGate Productivity subscription license, that license must only be used for your company's internal projects. If you are working on clients' projects, each of them must own their own license.

Do you offer NFR partner demo licenses we can use to learn your product and do demos with clients?

We do not offer NFR licenses for consultants; however, ShareGate Productivity subscription (Desktop & Apricot) provides a free 15-day trial, along with multiple resources available online here.

Make sure to always register your deal with your local Distributor before a trial is requested.
It is mandatory to fill the form with the end-user information (your contact in this company.)
Your client will receive a trial a license shortly after, which you can use to perform your demo.
Your client will also be able to test out ShareGate desktop before they commit to a purchase.

Why do I need to provide you with my client's details?

Because of our licensing model, which works as a one-client-per-license model. That is why we require each opportunity and quote to be associated to your end-user. We do not reach out to them but are hoping they will become ShareGate Productivity Subscription customers once you transfer them the license.

Do you have a Partner Program?

We do not have a partner program, however, we offer all the help and support you need to carry out your clients' projects.

You may also resell ShareGate Productivity subscription through our local distributors and receive a reseller discount for all new and renewal orders.

How do I become a reseller?

Before placing an order via a distributor, you must have an active account with them. If you do not already have one, you can email our main contact to get set up. Any and all commissions and discounts must be dealt with solely by the distributor. ShareGate will not be involved or be a party to any business transaction between the consultant and the Distributor.

Based on your company’s Headquarter location, you may order a ShareGate Productivity subscription via our global distribution network:

United States