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License activation and deactivation

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Follow the instructions below to activate or deactivate your ShareGate license. For offline activation and deactivation, see Offline license activation.

Index

Activate ShareGate Desktop

When you start the application for the first time, you will be prompted to start a trial or enter your license key.

If you have purchased a license:

  1. Enter your license key (check your email for your license key. Don't forget to check your spam folder as it might be there).
  2. Enter the information on the form. If you do not have an email with your license key, do not hesitate to contact sales.
    Note: The Activation Name is a friendly name that you can set yourself - it lets you easily identify the machine you activated ShareGate Desktop on.
  3. Click Activate. 

If you are using a trial:

  1. Enter your license key (check your email for your license key. Don't forget to check your spam folder as it might be there).
  2. Enter the information on the form. If you do not have an email with your license key, do not hesitate to contact support.
    Note: The Activation Name is a friendly name that lets you easily identify the machine you activated ShareGate Desktop on.
  3. Click Activate.

View activations

If you have trouble finding where your license is activated, you can use the Manage User License link to access the My Account page on your browser.

This link is found in the Licenses menu under Settings.

In order to easily track them with this page, it is suggested to enter an easily recognizable Activation Name when you activate the license on a machine. By default, it will be set to the machine name.

Deactivate ShareGate Desktop

Select Settings from the menu, then select Licenses from the left.

Manage licenses settings screenshot OG 2019

You can now re-use your license key on another workstation or for another user.

Deactivate license seats

You can deactivate license seats from the Manage Activations page by clicking Deactivate near the license activation date.

To access this page:

  1. Click Manage User License from the License page in Settings within the app.
  2. On the My Account Page, click Manage Activations.
  3. You will now be on the Manage Activations page.
  4. Click Deactivate on the License you wish to deactivate, and confirm.

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