For offline activation and deactivation, go here.
Activate ShareGate Desktop
When you start the application for the first time, you will be prompted to start a trial or enter your license key.
If you have purchased a license
- Enter your license key (check your email for your license key. Don't forget to check your spam folder as it might be there).
- Enter the information on the form. If you do not have an email with your license key, do not hesitate to contact sales. Note: The Activation Name is a friendly name that you can set yourself - it lets you easily identify the machine you activated ShareGate Desktop on.
- Click Activate.
If you are using a trial
- Enter your license key (check your email for your license key. Don't forget to check your spam folder as it might be there).
- Enter the information on the form. If you do not have an email with your license key, do not hesitate to contact support. Note: The Activation Name is a friendly name that lets you easily identify the machine you activated ShareGate Desktop on.
- Click Activate.
Deactivate ShareGate Desktop
From the Settings menu, select the Licenses screen and click on Deactivate Product.
You can now re-use your license key on another workstation or for another user.
View Activations
If you have trouble finding where your license is activated, you can use the Manage User License link to access the My Account page on your browser.
This link is found in the Licenses menu under Settings.
In order to easily track them with this page, it is suggested to enter an easily recognizable Activation Name when you activate the license on a machine. By default, it will be set to the machine name.
Deactivating License Seats
You can deactivate license seats from the Manage Activations page by clicking Deactivate near the license activation date.
To access this page:
- Click Manage User License from the License page in Settings within the app.
- On the My Account Page, click Manage Activations.
- You will now be on the Manage Activations page.
- Click Deactivate on the License you wish to deactivate, and confirm.
How can we improve this article?
4 comments
I would like a link here to the license management page.
Hello Rick,
To access the license manager, you can click on the link directly from the Licenses section in Settings, or copy this URL: http://go.share-gate.com/djer?license= (insert your license key)
Hope that helps!
Hi Alex,
Your URL http://go.share-gate.com/djer?license= (insert your license key) doesn't work.
I'm licences manager for my compagny and I need to assign or unassign licences without installing Sharegate (and consumming licence) on my desktop.
Hey Guilhem!
That link no longer works, but you can always access the manager from Licenses section in Settings (it does require you to have ShareGate Desktop installed and activated on your machine).
We encourage you to vote this suggestion up if accessing the management page from outside of the app is something you would like to see in the future.
Thank you!
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