Symptoms
When trying to import from Google Drive by using an admin account, the following error is shown:
Sharegate could not create credentials for the user 'user name', make sure Sharegate has authority on the domain 'domain name'.
Error code
Any error code ending in -232. |
Details
In order for ShareGate Desktop to import all your user's content from Google Drive to SharePoint, we need to be able to create credentials for all your users. To do this, you need to delegate domain-wide authority to ShareGate Desktop so we can impersonate your users.
Solution
To fix this issue follow the Setup part of the administrator mode documentation.