Unable to create or update WebPart

Symptoms

When attempting to migrate a Web Part, Sharegate displays the following message :

Unable to create or update WebPart. In Office 365, this is mainly caused by the farm setting "Custom Script" being deactivated.

Index

• Error Code
• Details
• Solution
  • Classic Site
  • Modern Site
    • Office 365
    • SharePoint 2019

Error Code

• WP-027-076
• DA-165-076

Details

There is a setting called Custom Script in Office 365 which allows the administrator to choose whether custom scripts are enabled or disabled on a site.

Since web parts function as custom scripts, Sharegate will not be able to migrate web parts if custom scripts are disabled.

Solution

Classic Site

You must enable custom scripts in your settings and retry the migration.

To enable custom scripts:

1. Sign in to Office 365 
2. Click the app launcher icon 
3. Click Admin
4. Select Settings
5. Under Custom Script select:
   • Allow users to run custom script on personal sites.
   • Allow users to run custom script on self-service created sites.
6. Click OK 
7. It takes 24 hours for changes to this setting to take effect.
8. For more on custom scripts, click here.

Modern site

The Custom Script feature can't be activated automatically in a modern site during the migration. Because of this, Sharegate is not able to migrate the forms, web parts, and ASPX pages. Learn more.

Note: Custom Script is disabled in a modern site when it's created in SharePoint, even if you have it enabled at the tenant level.

Office 365

To resolve this in Office 365, you'll need to follow the steps below to activate custom scripting using PowerShell:

1. Download the Sharepoint Online Management Shell.
2. Open a Sharepoint Online Management Shell prompt.
3. Run the two following commands:

Connect-SPOService -Url https://YourDomain-admin.sharepoint.com  
Set-SPOSite -Identity https://YourDomain.sharepoint.com/sites/YourSite -DenyAddAndCustomizePages 0

Run your migration again, and everything should be working properly.

You should set Custom Script back to denied after the migration. To do so, you can run the script again, but this time change the -DenyAddAndCustomizePages value to "1".

SharePoint 2019

To resolve this in SharePoint 2019, you will need to follow the steps below to activate custom scripting using PowerShell:

1. Open a Windows PowerShell or Windows PowerShell ISE window.
2. Run the following script on your Site Collection:

$site = Get-SPSite -Identity "http://yourfarm/sites/yoursite"
$site.DenyPermissionsMask = $site.DenyPermissionsMask -bxor [Microsoft.SharePoint.SPBasePermissions]::AddAndCustomizePages

Run your migration again, and everything should be working properly.