Remove users that no longer exist or who are inaccessible in a target location.
Once the action is completed, the orphaned user will be removed and will no longer have any permissions in the target SharePoint environment.
Cleaning these users is important because they may have site permissions or documents marked as being authored by them.
If you use a custom authentication provider, orphaned users detection will not be available because ShareGate Desktop communicates with the authentication provider to determine if the user account is still available.
- The Clean Orphaned Users action will not remove the assigned metadata within your lists and library. For example, if an orphaned user is the creator of a library, their name will still show as the creator after running this action.
- External users can be temporarily flagged as orphaned users when they are created due to a short time lapse between Azure Active Directory and SharePoint that prevents synchronization.
- If you want to clean all your orphaned users, we highly recommend you run an Orphaned user report on your target first. This ensures that ShareGate Desktop properly detects the Orphaned Users before the Clean action runs.
- You have site collection admin permissions on your targeted site collection(s).
- You are connected to your site collection(s), Microsoft 365 Admin center, or SharePoint central admin.
Note: Site collection admin permissions are required even if you have higher admin privileges like SharePoint admin or Global admin permissions. For more information click here.
- Select the item you would like to perform the action on from the Explorer.
- Click Clean Orphaned Users from the quick actions panel.
- Select All Orphaned Users or Specific Users (allows you to type the name of the user to filter the results, or find them on a list) from the drop down.
- Click (you can also Schedule this action).
- The task will now run.
- In the case that there are warnings or errors, they will be displayed with details in separate tabs near Results.