When attempting to copy an item, Sharegate displays one of the following errors:
- The permission level '<PERMISSION>' was not found at the destination. It could not be granted to: <USERS>.
- The permission level '<PERMISSION>' could not be found at the source.
- Cannot update the permission level because it could not be found at the destination.
- The Permission Level '<PERMISSION>' is required for this workflow and cannot be found at the source (or destination).
|Any error code ending with -082|
This error can happen if you have explicitly mapped a source permission level to be ignored. Since it will not be available at the destination, Sharegate will not be able to copy any permissions using that permission level.
It can also happen if Sharegate could not find a permission level with the given name neither at the source nor at the destination. In this case, configuring a permission level mapping may help resolve the issue.
You can manually configure the permission level mappings by going in the main ribbon and clicking on Map permission levels. In this screen, you will be able to choose how to map your source and destination permission levels.