Symptoms
When attempting to migrate documents and/or list items, ShareGate Desktop signals that the authors and timestamps system properties (Created, Created By, Modified and Modified By) will not be preserved after the migration.
Error code
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Details
Under certain conditions, SharePoint does not offer services for client applications such as ShareGate Desktop to be able to set specific system properties. The result is that ShareGate Desktop cannot preserve the information about the authors and timestamps unless you download the server extension in the destination server of your migration.
Solution
Value to preserve The value you wish to maintain post-migration |
Source SharePoint Starting point of your migration |
Destination SharePoint End point of your migration |
Install On Requires the Server Extension |
Authors and timestamps | 2003, 2007, 2010, 2013, 2016, Microsoft 365 | 2007 | Destination |
If you need the server extension:
Download and install the server extension (which can be found here) on your destination SharePoint server. ShareGate Desktop will then use this extension to preserve those properties. To get more information about the server extension, you can check our documentation here.