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Authors and timestamp system properties will not be preserved after the migration

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Symptoms

When attempting to migrate documents and/or list items, ShareGate Desktop signals that the authors and timestamps system properties (Created, Created By, Modified and Modified By) will not be preserved after the migration.

Error code

  • IN-057-002
  • IN-058-002
  • IN-137-002
  • DA-068-002
  • DA-069-002

Details

Under certain conditions, SharePoint does not offer services for client applications such as ShareGate Desktop to be able to set specific system properties. The result is that ShareGate Desktop cannot preserve the information about the authors and timestamps unless you download the server extension in the destination server of your migration.

Solution

Follow this table to verify if you need the server extension to preserve authors and timestamps:

Value to preserve

The value you wish to maintain post-migration

Source SharePoint

Starting point of your migration

Destination SharePoint

End point of your migration

Install On

Requires the Server Extension

Authors and timestamps 2003, 2007, 2010, 2013, 2016, Microsoft 365 2007 Destination

If you need the server extension:

Download and install the server extension (which can be found here) on your destination SharePoint server. ShareGate Desktop will then use this extension to preserve those properties. To get more information about the server extension, you can check our documentation here.

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